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TERMS AND CONDITIONS
These Terms and Conditions govern the mutual rights and obligations between the Seller and the Buyer arising from or in connection with purchase contracts concluded via the online store operating on the domain regesport.eu.
1. Identity and Corporate Credentials of the Seller
Trade Name: Peter Haratík
Registered Seat: J.Š.Šikuru 76, 036 01 Martin, Slovakia
Company ID (IČO): 46348832
Tax ID (DIČ): 1048285249 (Non-VAT Payer / Neplatca DPH)
Trade Registry: Registered at the District Office Martin, Trade License No. 550-23490
Direct Contact Details: +421 903 283 127 | regesport@regesport.eu
Supervisory Authority: Slovak Trade Inspection (SOI) Inspectorate for the Žilina Region, Predmestská 71, 011 79 Žilina, Slovakia
Registered Seat: J.Š.Šikuru 76, 036 01 Martin, Slovakia
Company ID (IČO): 46348832
Tax ID (DIČ): 1048285249 (Non-VAT Payer / Neplatca DPH)
Trade Registry: Registered at the District Office Martin, Trade License No. 550-23490
Direct Contact Details: +421 903 283 127 | regesport@regesport.eu
Supervisory Authority: Slovak Trade Inspection (SOI) Inspectorate for the Žilina Region, Predmestská 71, 011 79 Žilina, Slovakia
2. Formation of the Purchase Contract
2.1 Submission of Order: The submission of a completed online order form by the Buyer constitutes a formal proposal to conclude a binding purchase contract.
2.2 Order Confirmation: The purchase contract is officially finalized at the exact moment the Seller sends a formal order confirmation to the Buyer (typically executed via an automated e-mail titled "Order Confirmation").
2.3 Order Cancellation: The Buyer retains the right to cancel or amend an order without any financial penalties up until the exact moment the package is dispatched from our shipping facility.
2.1 Submission of Order: The submission of a completed online order form by the Buyer constitutes a formal proposal to conclude a binding purchase contract.
2.2 Order Confirmation: The purchase contract is officially finalized at the exact moment the Seller sends a formal order confirmation to the Buyer (typically executed via an automated e-mail titled "Order Confirmation").
2.3 Order Cancellation: The Buyer retains the right to cancel or amend an order without any financial penalties up until the exact moment the package is dispatched from our shipping facility.
3. Pricing and Financial Payment Terms
3.1 Final Retail Prices: All retail prices listed within the e-shop interface are final. The Seller is a non-VAT payer; therefore, no additional value-added tax charges will be appended at checkout.
3.2 Payment Infrastructures: The Buyer can choose from the following authorized payment methods:
Direct SEPA Bank Wire Transfer: Directed to the official corporate account held at VÚB Banka (IBAN: SK92 0200 0000 0033 7990 3151).
Cash on Delivery (COD): Settled in full upon physical handover by the designated logistics carrier.
Secure Online Digital Card Payment: Executed safely via the integrated GP Webpay gateway processing network.
3.1 Final Retail Prices: All retail prices listed within the e-shop interface are final. The Seller is a non-VAT payer; therefore, no additional value-added tax charges will be appended at checkout.
3.2 Payment Infrastructures: The Buyer can choose from the following authorized payment methods:
Direct SEPA Bank Wire Transfer: Directed to the official corporate account held at VÚB Banka (IBAN: SK92 0200 0000 0033 7990 3151).
Cash on Delivery (COD): Settled in full upon physical handover by the designated logistics carrier.
Secure Online Digital Card Payment: Executed safely via the integrated GP Webpay gateway processing network.
4. Shipping Conditions and Risk Liability Allocation
4.1 Delivery Timelines: The Seller is legally obligated to dispatch and deliver the ordered goods within the timeframe specified on the individual product page, and under all circumstances no later than 30 days from confirmation.
4.2 Risk of Damage Transfer: The risk of accidental destruction, loss, or material degradation of the goods transfers entirely to the Buyer only at the exact moment the Buyer physically takes possession of the shipment. The Seller retains full legal liability and financial responsibility for the physical integrity of the goods during the entire transportation process.
4.3 Integrity Inspection on Receipt: Upon delivery, the Buyer is strictly required to critically inspect the physical condition of the packaging. If severe external damage or structural breaches are detected, it is highly recommended to reject the shipment entirely or immediately compile an official damage report protocol directly with the logistics courier.
4.1 Delivery Timelines: The Seller is legally obligated to dispatch and deliver the ordered goods within the timeframe specified on the individual product page, and under all circumstances no later than 30 days from confirmation.
4.2 Risk of Damage Transfer: The risk of accidental destruction, loss, or material degradation of the goods transfers entirely to the Buyer only at the exact moment the Buyer physically takes possession of the shipment. The Seller retains full legal liability and financial responsibility for the physical integrity of the goods during the entire transportation process.
4.3 Integrity Inspection on Receipt: Upon delivery, the Buyer is strictly required to critically inspect the physical condition of the packaging. If severe external damage or structural breaches are detected, it is highly recommended to reject the shipment entirely or immediately compile an official damage report protocol directly with the logistics courier.
5. Consumer Right of Withdrawal Within 14 Days
5.1 Statutory Withdrawal Period: Individual consumers (excluding corporate entities purchasing under an IČO) have the legal right to withdraw from the purchase contract without stating any reason within 14 calendar days from the physical receipt of the goods.
5.2 Submission of Withdrawal Notice: To execute a return, the consumer must submit a written declaration of withdrawal sent either via postal mail to our registered business seat or digitally via email to regesport@regesport.eu.
5.3 Return Shipping Logistics: The consumer bears the full, direct financial cost of returning the goods back to our facility. Returned items must be clean, complete, undamaged, and must not display signs of wear or mechanical use beyond the necessary baseline evaluation required to verify the technical characteristics and functionality of the product.
5.4 Refund Process Execution: The Seller will refund all financial payments received from the customer (including the baseline cost of outward shipping up to the value of the cheapest standard delivery method offered) within 14 days of receiving the withdrawal notice. Per statutory regulations, the Seller is not obligated to process a refund until the returned goods have been physically received back at our facility or until the consumer provides valid, documented proof of tracked return shipping.
5.1 Statutory Withdrawal Period: Individual consumers (excluding corporate entities purchasing under an IČO) have the legal right to withdraw from the purchase contract without stating any reason within 14 calendar days from the physical receipt of the goods.
5.2 Submission of Withdrawal Notice: To execute a return, the consumer must submit a written declaration of withdrawal sent either via postal mail to our registered business seat or digitally via email to regesport@regesport.eu.
5.3 Return Shipping Logistics: The consumer bears the full, direct financial cost of returning the goods back to our facility. Returned items must be clean, complete, undamaged, and must not display signs of wear or mechanical use beyond the necessary baseline evaluation required to verify the technical characteristics and functionality of the product.
5.4 Refund Process Execution: The Seller will refund all financial payments received from the customer (including the baseline cost of outward shipping up to the value of the cheapest standard delivery method offered) within 14 days of receiving the withdrawal notice. Per statutory regulations, the Seller is not obligated to process a refund until the returned goods have been physically received back at our facility or until the consumer provides valid, documented proof of tracked return shipping.
6. Warranty, Liability for Defects, and Claims (Complaints)
6.1 Factory Warranty Period: The statutory warranty period for all new consumer goods is 24 months, unless a longer manufacturer's warranty extension is explicitly detailed on the product invoice or packaging.
6.2 Resolution of Material Defects: If a delivered item displays a remedial defect, the Buyer has a full legal claim to have it repaired or replaced completely free of charge. If the underlying defect is non-remedial and prevents proper product operation, the Buyer is entitled to receive an appropriate price reduction or can choose to completely withdraw from the contract for a full refund.
6.3 Claims Submission Address: To initiate an official technical complaint or claim, the Buyer must ship the affected item securely along with a detailed description of the failure to our dedicated intake address:
Peter Haratík
J.Š.Šikuru 76
036 01 Martin, Slovakia
6.4 Statutory Resolution Timeline: The Seller will issue an immediate formal confirmation of the claim and will complete the comprehensive assessment and repair process within a strict maximum timeline of 30 days.
6.1 Factory Warranty Period: The statutory warranty period for all new consumer goods is 24 months, unless a longer manufacturer's warranty extension is explicitly detailed on the product invoice or packaging.
6.2 Resolution of Material Defects: If a delivered item displays a remedial defect, the Buyer has a full legal claim to have it repaired or replaced completely free of charge. If the underlying defect is non-remedial and prevents proper product operation, the Buyer is entitled to receive an appropriate price reduction or can choose to completely withdraw from the contract for a full refund.
6.3 Claims Submission Address: To initiate an official technical complaint or claim, the Buyer must ship the affected item securely along with a detailed description of the failure to our dedicated intake address:
Peter Haratík
J.Š.Šikuru 76
036 01 Martin, Slovakia
6.4 Statutory Resolution Timeline: The Seller will issue an immediate formal confirmation of the claim and will complete the comprehensive assessment and repair process within a strict maximum timeline of 30 days.
7. Alternative Dispute Resolution (ADS)
7.1 Consumer Recourse Channels: If an individual consumer is unsatisfied with how a warranty claim was resolved or believes the Seller has infringed upon their consumer rights, they possess the statutory right to seek mediation by filing a motion with an authorized Alternative Dispute Resolution entity. Eligible bodies include the Slovak Trade Inspection (SOI) or online consumer arbitration panels accessible via the official EU Online Dispute Resolution (ODR) platform.
7.1 Consumer Recourse Channels: If an individual consumer is unsatisfied with how a warranty claim was resolved or believes the Seller has infringed upon their consumer rights, they possess the statutory right to seek mediation by filing a motion with an authorized Alternative Dispute Resolution entity. Eligible bodies include the Slovak Trade Inspection (SOI) or online consumer arbitration panels accessible via the official EU Online Dispute Resolution (ODR) platform.
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