Terms and Conditions

These Terms and Conditions govern the mutual rights and obligations between the Seller and the Buyer (consumer) arising from or in connection with purchase contracts concluded via the online store operating on the domain www.regesport.eu in accordance with Act No. 108/2024 Coll. on Consumer Protection and the Civil Code of the Slovak Republic.

Article 1 – Identity of the Seller

Trade Name: Peter Haratík

Registered Seat / Place of Business: Šikuru 76, 036 01 Martin, Slovakia

Company ID (IČO): 46348832

Tax ID (DIČ): 1048285249

Trade Registry: Registered at the District Office Martin, Trade License No. 550-23910

E-mail: info@regesport.eu

The Seller is a non-VAT payer.

Article 2 – Supervisory Authority

Supervision over the Seller's compliance with consumer protection obligations is exercised by:
Slovak Trade Inspection (SOI) Inspectorate for the Žilina Region
Predmestská 71, P. O. BOX B-89, 011 79 Žilina, Slovakia
Department of Supervision Performance

Article 3 – Formation of the Purchase Contract

1. All offers of goods placed in the web interface of the e-shop are non-binding, and the Seller is not obliged to conclude a purchase contract regarding these goods.
2. The Buyer's order submitted via the e-shop constitutes a formal proposal to conclude a purchase contract.
3. The purchase contract is officially concluded at the exact moment the Seller confirms the receipt of the order by sending a confirmation e-mail to the e-mail address provided by the Buyer.

Article 4 – Shipping Conditions and Risk Liability Allocation

1. The Seller shall deliver the goods to the Buyer using the delivery method selected in the order.
2. The risk of accidental destruction, damage, or loss of the goods transfers entirely to the Buyer at the exact moment the Buyer or a designated third party (excluding the carrier) physically takes possession of the goods from the transport service.

Article 5 – Consumer Right of Withdrawal Without Giving a Reason

1. A Buyer who qualifies as a consumer has the right to withdraw from the purchase contract without giving any reason within 14 calendar days. This period begins from the day the goods are physically received.
2. The consumer may use the withdrawal form template published on the e-shop website or submit the withdrawal via a clear, unambiguous statement (e.g., via e-mail).
3. The consumer is liable for any diminished value of the goods resulting from handling the goods beyond what is necessary to establish their characteristics, nature, and functionality.
4. Upon withdrawal from the contract, the consumer bears the direct financial cost of returning the goods back to the Seller. The Seller will refund all financial payments received from the customer within 14 days of receiving the withdrawal notice, but not before the returned goods are delivered back or until the consumer provides valid proof of tracked return shipping.

Article 6 – Liability for Defects and Warranty (Act No. 108/2024 Coll.)

1. The Seller is liable to ensure that the goods possess the required characteristics and quantity and are free from defects upon receipt by the Buyer. The statutory warranty period for consumers is 24 months.
2. Notification of Defect (Complaint): The Buyer is obliged to notify the Seller of the defect without undue delay after discovering it, at the latest before the expiry of the warranty period. The Buyer can do so via e-mail or in writing to the address of the registered seat.
3. Address for Returning Goods and Claims Intake: Peter Haratík, Šikuru 76, 036 01 Martin, Slovakia.
4. Buyer's Rights from Defective Performance (Hierarchy of Remedies):
   • Primary Remedies: The Buyer has the right to choose between having the defect removed by repair or replacement of the goods. The Seller may refuse the chosen remedy if it is impossible or would incur disproportionate costs.
   • Secondary Remedies: The Buyer has the right to demand a reasonable price reduction or may withdraw from the purchase contract (full refund) if the Seller has not repaired or replaced the goods, if the defect appears repeatedly, or if the defect is of a serious nature.
5. The Seller shall remove the defect (resolve the complaint) within a reasonable time, at the latest within 30 days from the moment the Seller was informed about the defect and was granted access to the goods.

Article 7 – Alternative Dispute Resolution (ADR)

1. A Buyer (consumer) has the right to contact the Seller with a request for remedy if they are unsatisfied with how the Seller resolved their warranty claim or if they believe the Seller has infringed upon their consumer rights.
2. If the Seller rejects this request or fails to respond within 30 days from its submission, the consumer has the right to file a motion to initiate an alternative dispute resolution procedure with an authorized ADR entity (such as the Slovak Trade Inspection - SOI).
3. To submit a proposal for online mediation, the consumer can utilize the European Union Online Dispute Resolution (ODR) platform available at: https://ec.europa.eu/consumers/odr

These Terms and Conditions enter into force and become effective on July 3, 2026.